Question · Q3 2026
Adrian Yee from Barclays observed extraordinarily long lines in stores and asked if TJX was seeing an earlier cadence to holiday shopping behavior or promotionality, and if a shift in the holiday season was expected. He also asked CFO John Klinger about the long-term positive impact of supply chain and transportation logistics work and its effect on the gross margin leverage point.
Answer
President and CEO Ernie Herrman stated that TJX doesn't believe there's a purposeful shift to earlier shopping but rather a natural evolution due to TJX becoming a stronger gift-giving destination and increased brand equity. CFO John Klinger reiterated that the gross margin leverage point remains flat to up 10 basis points on a 3-4% comp, and while supply chain efficiencies are ongoing, the impact on the leverage point is not expected to change significantly. He noted that higher ticket items require more operational efficiency and that expanding existing facilities is preferred over opening new ones where possible.
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