Question · Q3 2025
Alex Hantman asked for specific details on the key lessons learned from the Longview ERP implementation that were applied to the Memphis rollout, including any milestones considered before greenlighting Memphis. He also inquired about AAON's work with AI, particularly in automating processes.
Answer
CEO Matt Tobolski explained that lessons learned from Longview included streamlining automation in process flow to reduce manual interaction and enhancing hands-on training over classroom settings. He noted that Memphis, live for about a week, has been operating smoothly at lower volumes. Regarding AI, Matt Tobolski mentioned exploring applications such as analyzing warranty claims for trends and predictive analytics for unit performance, with many projects currently in the sandbox and planning phases, expecting AI to become increasingly relevant in their strategy.