Question · Q4 2026
Alex Straton asked Frank Conforti and Melanie Marein-Efron about the long-term operating margin target of 10%, how the company thinks about pushing beyond it, given they are close to achieving it this year. She also asked Tricia Smith about the structural changes driving Anthropologie's growth post-pandemic and its durable growth rate.
Answer
Frank Conforti, Co-President and COO, Urban Outfitters, reiterated the 10% operating margin target, noting opportunities for further improvement through the Urban Outfitters turnaround, Nuuly's growth, store occupancy leverage, and initial merchandise margin gains (excluding tariffs), but declined to set a new target yet. Tricia Smith, Global CEO, Anthropologie Group, explained Anthropologie's growth is driven by a focus on full-price sales, newness, investment in own brands, modernizing assortments, diversifying categories, and a 50% increase in customer count over four years, believing they have built a sustainable growth model.
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