Alexey Gogolov's questions to CCC Intelligent Solutions Holdings Inc (CCCS) leadership • Q2 2025
Question
Speaking on behalf of Alexey Gogolov from JPMorgan, an analyst asked about the expected duration of the claims weakness cycle, what makes this cycle unique, and what macro indicators might signal an improvement.
Answer
CEO Githesh Ramamurthy stated his belief that the current weakness is cyclical, driven by a disconnect between accident frequency and the number of claims filed. He noted this cycle is unique due to the unprecedented 50% increase in insurance premiums since 2020, which has altered consumer behavior. Ramamurthy identified moderating repair costs and stabilizing premium increases as key indicators of a potential recovery, trends he noted are beginning to emerge.