Andrea Filtri's questions to Banco Santander SA (SAN) leadership • Q2 2025
Question
Andrea Filtri asked if the benefits of the 'One Transformation' program have been mostly realized given the proximity to targets, and questioned why the Consumer segment is a drag on group RoTE and when this might change.
Answer
CEO Héctor Grisi Checa clarified that current results are just the 'tip of the iceberg' for the transformation, with more benefits to come as dual-platform operations cease. CFO José García Cantera explained the Consumer segment's performance is mixed: Openbank and US Auto are performing well, while Consumer Europe is weak due to lower auto volumes. He anticipates a normalization of returns in Europe as lower interest rates are expected to boost volumes and improve credit quality.