Andrew Coombs's questions to Barclays PLC (BCS) leadership • Q2 2025
Question
Andrew Coombs asked about UK deposit trends, questioning the trade-off between margin and volume given recent balance contractions. He also inquired about the U.S. Consumer business, asking how the mix shift from the General Motors portfolio acquisition impacts the division's financial targets for receivables, NIM, and cost of risk.
Answer
Group Finance Director Anna Cross stated that on UK deposits, the bank chose to be disciplined on uneconomic pricing during a highly competitive ISA season but still grew ISA balances. For the U.S. Consumer business, she explained the GM acquisition is a key part of the strategy to shift the mix towards higher-margin retail balances, which improves risk-adjusted returns and supports the path to a >12% RoTE, with RoTE remaining the 'north star' over absolute growth targets.