Question · Q3 2026
Andrew DeGasbury asked how the decisions regarding the top 20 CRM customers impact Veeva's 2030 targets and the underlying reasons for this impact.
Answer
Brian Van Wagener (CFO) and Peter Gassner (CEO) reiterated that the top 20 CRM decisions do not impact 2030 goals because CRM is only 20% of total revenue, Veeva serves a diverse customer base, and the other 80% of the business is performing well. Peter added that Crossix alone could be as large as the entire CRM suite by 2030.
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