Andrew Sinclair's questions to PRUDENTIAL (PUK) leadership • Q1 2023
Question
Questioned the ambition of the new business profit growth target, the strategy for penetrating India's health insurance market, and the required evolution of the health product offering.
Answer
Management defended the 15-20% CAGR target as thoughtful, balancing opportunities and challenges, while emphasizing the focus on quality growth and free surplus generation. For India, they are exploring all options, including organic and inorganic routes, particularly looking at stand-alone health insurers (SAHIs). The broader health strategy involves deepening payer capabilities (pricing, claims management) and expanding into adjacent services like preventative care and rehabilitation, which will require new capabilities and investment.