Question · Q4 2025
Ann Hynes asked about the reasons for lowering the long-term margin profile of each segment, specifically what changed for Medicaid, Medicare, and Commercial within health benefits, and if the CarelonRx margin adjustment is solely due to membership losses or other factors.
Answer
Mark Kaye, CFO, clarified that the underlying margin expectations for individual lines of business within health benefits have not changed. The recalibration of the health benefit segment margin to mid-single-digits reflects the current portfolio mix, where commercial growth has been more measured and individual ACA represents a larger share. Pete Haytaian, President of Carelon, explained that CarelonRx margin adjustment is due to growth and diversification, including more large upmarket jumbo accounts and the build-out of the specialty business, which come with different, often lower, margin profiles, as well as prudence regarding policy perspectives. Gail Boudreaux, President and CEO, added a brief closing remark.
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