Anna Kruszenski's questions to Certara Inc (CERT) leadership • Q2 2025
Question
Anna Kruszenski of Barclays, on for Luke Surgut, inquired about the distinct demand drivers for software versus services bookings and requested more detail on the behavioral differences between Tier 1 and Tier 2/3 customers, particularly regarding the software slowdown in Tier 1.
Answer
CEO William Feehery explained that software demand is driven by its role as essential R&D infrastructure and new product innovation, while services demand has rebounded due to high interest in QSP. CFO John Gallagher added that the Tier 1 software softness was due to the timing of renewals, which are expected to normalize in the second half, and highlighted strong performance in Tier 3.