Question · Q3 2025
Anthony Paolone asked about the moderating growth in Property Management and broader Real Estate Management Services (REMS), the reasons for contract churn in Property Management, and the company's strategy regarding free cash flow conversion and share buybacks.
Answer
Christian Ulbrich (CEO) explained that Property Management churn is intentional, focused on driving margin by exiting less profitable contracts, primarily in Asia Pacific, while the U.S. still shows mid-single-digit growth. He noted that broader outsourcing (Project Management +24%, Workplace Management +8%) remains strong. Kelly Howe (CFO) added that Property Management contract turnover is expected to continue through mid-next year. Christian Ulbrich (CEO) confirmed that free cash flow conversion is strong, leverage is low, and share repurchases have ramped up and will continue as an attractive use of cash in the absence of strong M&A opportunities.