Question · Q4 2025
Anthony Pompliano from Professional Capital Management inquired about Opendoor's internal use of artificial intelligence and how it is expected to change the customer experience and product moving forward.
Answer
CEO Kaz Nejatian explained that Opendoor uses AI to automate tasks like underwriting, document creation, and data processing, allowing humans to focus on complex judgment calls. He highlighted that customers should expect fair and fast offers with fewer errors, while investors should anticipate declining operational expenses as a percentage of revenue.
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