Antonio Duarte's questions to Air France KLM SA (AFLYY) leadership • Q1 2025
Question
Antonio Duarte of Goodbody inquired about the outlook for staff costs and numbers, considering the dual pressures of fleet expansion and the premiumization strategy. He asked if further efficiencies could be realized and how they would balance against investments in premium service.
Answer
CEO Benjamin Smith explained that the company is focused on improving productivity to offset cost pressures. He noted that while the KLM CLA is a crucial component, other initiatives, such as optimizing ground operations, are also underway to enhance efficiency. He expects productivity to continue improving in the coming quarters, driven by the 'back on track' program, even as the company invests in its premium offerings.