Question · Q4 2025
Antonio Reale followed up on taxes, asking for an explanation for the sharp quarter-over-quarter decline in the 'tax withholding in funds' line, which appeared unrelated to the revenue mix. He also inquired about XP's strategic shift towards a B2C model, considering the role of AI as both an opportunity for lower expenses and a potential vulnerability to replication by other players.
Answer
CFO Victor Mansur explained that the 'tax withholding in funds' line is difficult to analyze in isolation and will not be disclosed after 2026 due to group restructuring, reiterating that the overall tax rate is driven by the revenue mix. CEO Thiago Maffra clarified that XP's AI strategy focuses on 'augmented advisors,' enhancing human capabilities rather than replacing them. He detailed initiatives using AI to improve advisor-client relationships, reduce operational workload, and provide better service, emphasizing that for high-value clients, trust-based human interaction remains crucial.
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