Question · Q3 2025
Ari Klein asked for more color on any near-term group booking softness, whether it's broad-based across business verticals, and if there are any changes in cancellation, attrition, or lead volumes from a forward booking standpoint.
Answer
Jim Risoleo, President and CEO, clarified that there hasn't been meaningful cancellation activity, apart from some government business in D.C. He stated that the fourth quarter group pace remains strong, up almost 8%. The softness observed in Q3 was anticipated due to the shift in Jewish holidays, which impacted September and October. He noted that some softness is specifically related to government and government-adjacent businesses. Despite a decrease in group volume in Q3, banquet and catering revenue per group room night was up, indicating continued spending by groups. Risoleo concluded that there are no specific cracks in driving group volume for Q4 and beyond.