Arti Vula's questions to BIGC leadership • Q1 2025
Question
Asked about the reasons for success in complex categories and whether momentum is new or a continuation. Also inquired if customers are discussing tariffs more, and if existing inventory levels are providing a short-term buffer.
Answer
Travis Hess explained their success in complex niches is a continuation, driven by the platform's flexibility, and they are now more deliberately focusing on these areas. Daniel Lentz said they hear about tariffs from customers with supply chain challenges and remains cautious, stating the full effects won't be known until companies work through existing inventories, which could be providing a short-term buffer.