Avi Dahan's questions to Zynex Inc (ZYXI) leadership • Q4 2024
Question
Avi Dahan, on for Shagun Singh, asked about the specifics of the 2022 TRICARE audit, the lack of advance warning on the payment suspension, and the rationale for not providing full-year 2025 guidance given that 75% of revenue is unaffected. He also questioned the company's plan for its upcoming April meeting with the Defense Health Agency.
Answer
Executive Anna Lucsok described the 2022 audit as a routine post-payment review with standard adjustments and no major issues identified. Executive Thomas Sandgaard explained that full-year guidance was withheld because the potential revenue impact from TRICARE is substantial, possibly exceeding $50 million, creating too much uncertainty. He emphasized the issue is isolated and not indicative of a domino effect with other payers. For the April meeting, Anna Lucsok stated they will present data on policy compliance and reference the adjustments made following the 2022 audit, although TRICARE's specific concerns remain vague.