Question · Q3 2025
Ben Gerlinger asked about the charge-off outlook, specifically the implication of the 65 basis points high end for the full year, suggesting it would require a 'draconian' fourth quarter. He also inquired about the 2026 expense guide, investment initiatives within the transformation plan, and whether these would lead to a step-up in costs or be offset by efficiencies.
Answer
Lidio Soriano, EVP and CRO, explained that the high end of the charge-off guidance accounts for the possibility of further charge-offs on the exposure reserved this quarter. Jorge García, EVP and CFO, added that the guidance spread is for idiosyncratic events, not broad issues. Regarding expenses, Jorge García stated the goal is to continue investing while slowing overall expense growth through ongoing initiatives and efficiencies. Javier Ferrer, President and CEO, noted that initial investments might have a disconnect with immediate results but are rational, and the bank aims to fund transformation through savings generated elsewhere.
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