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    Benjamin Mohr

    Director and Senior Analyst at Citigroup

    Benjamin Mohr is a Director and Senior Analyst at Citigroup, focusing on consumer and retail equity research with a particular emphasis on companies such as Walmart, Target, and Dollar General. He is recognized for delivering actionable investment insights and has been noted for his stock-picking accuracy, with performance consistently ranking above sector averages on platforms like TipRanks. Mohr began his finance career in the early 2010s, previously holding research and analyst roles at firms including J.P. Morgan and Evercore before joining Citi in 2018. He holds FINRA registrations including Series 7 and 63, and is known within his field for his thorough due diligence and clear client communication.

    Benjamin Mohr's questions to TFI International (TFII) leadership

    Benjamin Mohr's questions to TFI International (TFII) leadership • Q4 2024

    Question

    Benjamin Mohr, on for Ariel Rosa, asked whether TFI is losing entire small and medium business (SMB) accounts or just volumes, and sought quantification of the potential OR improvement from various initiatives.

    Answer

    Executive Alain Bedard clarified that the issue is high customer churn in the SMB segment, where TFI is losing more accounts than it is gaining. Regarding initiatives, he estimated that fleet management improvements could save $20-$35 million annually, while fixing billing and bad debt could save another $10-$15 million. He stated it was too early to quantify savings from a new P&D software, and that improving density has so far yielded no results, reinforcing the need for an M&A-driven solution.

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