Benjamin Swinburne's questions to Telus Corp (TU) leadership • Q2 2025
Question
Benjamin Swinburne sought more color on the drivers of higher year-over-year churn in the Internet business and asked if TELUS plans to deploy new capital for data center construction.
Answer
Zainul Mawji, EVP & President of Consumer Solutions, attributed the churn uptick to consumer affordability constraints and outlined measures to improve it using AI-driven pricing and bundling. President and CEO Darren Entwistle stated that new capital for data centers is not needed, as TELUS is 'bootstrapping' by recycling its existing world-class data centers for its sovereign AI factory, making the required investment 'de minimis'.