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Bill Charters

Research Analyst at Sabal Capital Management

Bill Charters is Founder and Portfolio Manager at Sabal Capital Management, LLC, an investment management firm he established in 2010 specializing in special situations investing, short selling, restructuring, and investments across the capital structure including common stock, debt, and CDS. He actively engages as an analyst covering companies like Regis Corporation, with known holdings in Regis (3.28% ownership of 80,000 shares valued at $2M as of mid-2025), though specific performance metrics such as success rates or returns rankings on platforms like TipRanks are not publicly detailed. Charters began his career after earning a B.S. in Finance from Bowling Green State University in 1998, working as a credit analyst at National City Bank and Bank of America (1998-2002), advancing to Partner and Portfolio Manager at Spring Point Capital Management (2002-2010), followed by Co-Portfolio Manager at B. Riley Capital Management (2017-2019). He holds the CFA charter since 2004 and Certified Insolvency and Restructuring Advisor (CIRA) designation since 2005.

Bill Charters's questions to REGIS (RGS) leadership

Question · Q2 2026

Bill Charters of Sabal Capital Management inquired about Regis's initiatives to improve performance at the acquired Alline stores, specifically asking about pricing strategies. He also sought clarification on the reported reduction in store closures, comparing current fiscal year trends to the previous year.

Answer

Interim President and CEO Jim Lain detailed a three-pronged approach for Alline stores: refining the stylist pay plan, implementing pricing adjustments (including further increases in early December and aligning pay tiers), and leveraging AI for labor optimization to improve staffing efficiency. EVP and CFO Kersten Zupfer and Jim Lain confirmed that the current fiscal year's store closures represent approximately a 50% reduction compared to the previous fiscal year.

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Question · Q2 2026

Bill Charters of Sabal Capital inquired about Regis Corporation's strategy to improve performance at the recently acquired Align stores, specifically asking about pricing initiatives, and sought clarification on the reported reduction in store closures compared to the previous fiscal year.

Answer

Interim CEO Jim Lain outlined a three-pronged approach for the Align stores: refining the stylist pay plan, implementing targeted pricing adjustments with commensurate tier changes, and leveraging AI for labor optimization to address overstaffing. EVP and CFO Kersten Zupfer and Interim CEO Jim Lain confirmed a significant reduction in store closures, approximately 50% compared to the previous fiscal year.

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Question · Q2 2026

Bill Charters inquired about Regis Corporation's strategic initiatives to enhance performance at the recently acquired Align stores, specifically asking about the role of pricing. He also sought clarification on the significant reduction in store closures compared to the previous fiscal year.

Answer

Interim CEO Jim Lain outlined a three-part strategy for Align stores: refining the stylist pay plan, implementing targeted pricing adjustments with commensurate tier adjustments, and leveraging AI for labor optimization to improve staffing efficiency. EVP and CFO Kersten Zupfer, along with Jim Lain, confirmed that the current fiscal year's store closures represent approximately a 50% reduction compared to the prior fiscal year.

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Question · Q2 2026

Bill Charters of Sabal Capital inquired about Regis's initiatives to improve performance at the acquired Alline stores, specifically asking about pricing strategies, and also sought clarification on the reported reduction in store closures compared to the previous fiscal year.

Answer

Interim President and CEO Jim Lain detailed a three-pronged strategy for Alline stores: refining the stylist pay plan, implementing targeted pricing adjustments with aligned pay tiers, and leveraging AI for labor optimization to enhance staffing efficiency. Mr. Lain and EVP and CFO Kersten Zupfer confirmed a significant 50% reduction in store closures year-over-year, indicating improved operational stability.

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