Bill Chi's questions to Dun & Bradstreet Holdings Inc (DNB) leadership • Q3 2024
Question
Bill Chi, on for Ashish Sabadra, inquired about the early benefits of the new Chat D&B generative AI tool, both for internal efficiency and the expected pace of the external client rollout.
Answer
CEO Anthony Jabbour expressed strong excitement for Chat D&B, citing client feedback of massive time savings. An unexpected benefit has been clients asking to incorporate their own first-party data, creating stickier relationships. The initial rollout is free for clients to encourage broad adoption and identify use cases, with a formal pricing strategy to be developed later.