Bob Farnam's questions to Hanover Insurance Group Inc (THG) leadership • Q4 2024
Question
Bob Farnam asked about submission trends in the excess and surplus (E&S) lines business and for Hanover's response to investors who believe the P&C hard market cycle has peaked.
Answer
President of Specialty Lines, Bryan Salvatore, confirmed that E&S submission and quote activity is 'very high and growing,' with a balanced property/casualty mix. President and CEO John 'Jack' C. Roche countered the 'peak market' narrative, citing an increasingly risky world with rising loss trends. He and CFO Jeff Farber emphasized that Hanover's balanced portfolio and multiple internal improvement levers (Personal Lines, NII, expenses) position it for strong returns regardless of broad market cycles.