Question · Q3 2026
Bobby Griffin asked for an update on the company's shrink reduction efforts, its current progress, and what specific shrink rates (e.g., elevated vs. pre-COVID or return to 2019 levels) are embedded in the multi-year outlook.
Answer
CEO Mike Creedon stated that Dollar Tree is applying lessons learned from Family Dollar to address shrink, focusing on training and technology rather than self-checkouts. CFO Stewart Glendinning confirmed that the multi-year outlook includes an expectation for some improvement in shrink, driven by investments in asset protection and changes to people and processes.
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DLTR's earnings beat/miss a week before the call