Bobby Griffin's questions to PROG Holdings (PRG) leadership • Q3 2025
Question
Bobby Griffin inquired about the current consumer environment, specifically asking if PROG Holdings is observing any 'trade-down' from higher credit tiers or tightening actions from other lenders, and requested insights into GMV cadence through Q3 and early October.
Answer
Steve Michaels, President and CEO, stated that PROG Holdings has not observed any trade-down or tightening from lenders in higher credit tiers, despite earlier expectations for loosening in the back half of 2025. He noted that September's GMV was softer than August and July, possibly due to macro headlines, but it's too early to assess holiday impact. Brian Garner, CFO, framed the 2026 outlook, highlighting tailwinds such as easing decisioning comps in Q1, the Big Lots comp clearing, effective portfolio management, and the growth of Four Technologies, while acknowledging macro challenges.