Question · Q4 2025
Brad Thomas asked Mindy West, in her new role as CEO, about specific areas where priorities might shift beyond maintaining core strategies. He also inquired about the QuickChek brand's performance in the quarter and its anticipated impact on EBITDA in 2026.
Answer
Mindy West, President and Chief Executive Officer, stated that core strategies like everyday low pricing, continuous improvement, and capital allocation remain. The primary shift is cultural, focusing on quicker collaboration, nimble decision-making, and increased accountability. She aims for more innovation, reducing reliance on fuel and tobacco while preserving their strengths, attracting new customers, and improving store productivity. For QuickChek, Ms. West reported stronger sales but pressured margins and traffic. The strategy involves refocusing on core offerings (coffee, breakfast, sandwich), simplifying the menu, rationalizing assortment, improving margins, and building a better operating model for enhanced customer experience. New leadership at QuickChek is expected to speed execution and spark innovation.
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