Question · Q3 2025
Brady Lierz asked about the continued strong sales in Dedicated Contract Services despite a challenging freight backdrop, seeking to understand the drivers behind these wins. He also questioned how much of the meaningful improvement in margins was due to cost-to-serve initiatives versus the maturation of earlier sales.
Answer
President of Dedicated Contract Services Brad Hicks attributed strong sales to J.B. Hunt's Customer Value Delivery (CVD) program, creative solutions, density, and leveraging resources. He stated that margin improvement stemmed from various initiatives, including maintenance teams lowering costs (uptime, program cost) and strong risk management due to rising insurance costs, emphasizing it was a combination of factors.
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