Question · Q4 2025
Brandon Vasquez asked for more color on the Medicare prior authorization process, specifically how it might lengthen the process for CMS patients and if the 2026 guidance embeds a market contraction for a quarter or two. He also inquired about the drivers of Tactile Medical's strong Q4 EBITDA margin and where additional leverage opportunities exist within the P&L.
Answer
CFO Elaine Birkemeyer explained that the prior authorization process involves creating a comprehensive package of specific payer information and supporting medical records, which elongates the process compared to previous Medicare claims. She suggested that the guidance reflects a short-term industry slowdown as both Medicare and the industry adapt to the new process, but Tactile Medical is well-positioned to navigate it. Regarding EBITDA margin, Ms. Birkemeyer attributed the Q4 strength to disciplined cost management and benefits from ongoing investments, including AI tools. She noted that 2026 guidance reflects a more modest margin expansion due to annualizing sales force investments and continuing strategic initiatives, with expectations for faster gross margin growth longer term.
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