Question · Q4 2025
Brian Flores congratulated Santander on its improved ROE and asked about the main levers that will drive the bank towards a 20% ROE and beyond, considering its cautious risk appetite.
Answer
CEO Mario Roberto Opice Leão affirmed that Santander is moving towards and beyond a 20% ROE, though not in 2026. The strategy involves disproportionate credit growth in highly profitable segments (e.g., mid/large companies, high income), intelligent capital allocation, and growing fees faster than portfolio growth. He emphasized maintaining a 'nominal expense line close to zero' to create significant operating leverage, alongside a healthy mix to manage provisions, ultimately increasing earnings before taxes and profitability.
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