Brian Mullan's questions to Shake Shack Inc (SHAK) leadership • Q3 2024
Question
Brian Mullan of Piper Sandler asked for details on the 2025 development pipeline, specifically the number of planned drive-thru units and how new learnings are being incorporated.
Answer
CEO Rob Lynch confirmed that drive-thrus are a significant part of the future strategy but did not disclose a specific mix for 2025. He stated the top operational priority is improving process flows and speed of service, which is critical for drive-thru success. Future formats will incorporate optimized kitchen flows and equipment to enhance productivity across different real estate types.