Question · Q3 2025
Carlos Laboy from HSBC sought insights into OXXO's affordability strategy, beyond just savings, asking what drives consumer sampling, repeat consumption, and adoption of successful discount brands in Mexico. He also questioned if the pressure from discount brands is enhancing differentiated propositions from OXXO's major branded suppliers to increase foot traffic.
Answer
José Antonio Fernández Garza-Laguera, CEO of Fomento Económico Mexicano, explained that affordability is a permanent strategy due to increasing price-consciousness in Mexico. He noted that while discount channels are growing, OXXO can gain traffic by offering complementary items. He highlighted the success of returnable glass and multi-packs in beer and soft drinks for replenishment occasions. He also observed that value tobacco brand buyers are often new customers, reducing cannibalization fears. OXXO collaborates with suppliers to offer both value and premium promotions, leveraging its model to drive affordability and premiumization regionally.
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