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    Cassie ChanBank of America

    Cassie Chan's questions to Dlocal Ltd (DLO) leadership

    Cassie Chan's questions to Dlocal Ltd (DLO) leadership • Q1 2025

    Question

    Cassie Chan asked about business trends seen in April and May and whether the factors affecting the Q1 take rate, such as the advertising merchant impact and one-off costs, are expected to persist through the year.

    Answer

    Interim CFO Jeffrey Brown stated that recent trends are within expectations with no significant slowdown. CEO Pedro Arnt added that the Q1 take rate decline was in line with full-year guidance for a modest compression, which the company manages through geographic expansion and product innovation.

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    Cassie Chan's questions to Marqeta Inc (MQ) leadership

    Cassie Chan's questions to Marqeta Inc (MQ) leadership • Q1 2025

    Question

    Cassie Chan requested clarification on the 2025 gross profit outlook's sensitivity to macro conditions, the financial impact of the Varo termination, and whether Block's revised forecast was incorporated into guidance. She also followed up on the expected contribution from credit in 2025 and its unit economics.

    Answer

    Mike Milotich, Interim CEO and CFO, clarified the 14-16% gross profit growth guidance assumes macro stability and that they expect to be at the high end. The Varo termination impact is absorbed by outperformance elsewhere. He confirmed Block's outlook is fully factored in. Regarding credit, he stated its 2025 impact will be small, becoming more meaningful in late 2026/2027, and noted that credit typically has better unit economics than debit due to higher complexity.

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    Cassie Chan's questions to Taskus Inc (TASK) leadership

    Cassie Chan's questions to Taskus Inc (TASK) leadership • Q2 2024

    Question

    Cassie Chan from Bank of America requested more detail on the strong bookings performance and asked for a breakdown of the factors contributing to the lower margin guidance.

    Answer

    CEO Bryce Maddock highlighted significant new contracts in Digital Customer Experience (DCX), expansion in Trust & Safety's risk and response offerings, and a return to sequential growth in AI Services driven by GenAI initiatives. Regarding margins, Maddock clarified that the primary driver of the reduction is investments for growth, not pricing pressure. He and CFO Balaji Sekar added that geographic mix shift towards Latin America, annual labor cost inflation, and ramp-up costs for new contracts were also contributing factors.

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    Cassie Chan's questions to Taskus Inc (TASK) leadership • Q1 2024

    Question

    Cassie Chan asked about the relative size and growth of the Latin America business and sought an update on the revenue outlook for TaskUs's largest clients for the remainder of 2024.

    Answer

    CEO Bryce Maddock characterized the Latin America region as being on a path to 'triple-digit millions' in revenue and becoming one of the company's largest regions. He also updated the client outlook, stating that growth expectations for the top clients have improved, with four of the top five now projected to grow revenue in 2024, two of them at double-digit rates.

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