Question · Q3 2025
Charles Brennan from Jefferies inquired about SAP's investment strategy for AI, specifically whether current R&D reallocation and efficiency gains are sufficient, or if an acceleration in investment is needed. He also asked about the accelerating decline in support revenues and its implications for Current Cloud Backlog (CCB).
Answer
CFO Dominik Asam confirmed that the accelerating decline in support revenue is a natural progression as customers adopt cloud solutions. CEO Christian Klein stated that AI investment focuses on quality over quantity of talent, with a significant shift of R&D resources towards AI developers and data scientists. Internal AI adoption also drives efficiencies, allowing for continued investment without radical shifts.
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