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Chris Carril

Chris Carril

Senior Equity Research Analyst at Keybanc Capital Markets,inc /oh/

Boston, MA, US

Christopher Carril is a Senior Equity Research Analyst at KeyBanc Capital Markets, specializing in coverage of the US and Canadian restaurant and foodservice sectors, with a focus on companies such as Shake Shack, Starbucks, Restaurant Brands International, and CAVA Group. He has a strong track record, with over 64% of his stock ratings generating profitable outcomes and an average return of 16.1%, including standout calls such as a 230.8% return on Sweetgreen. Carril began his career at Morgan Stanley before joining KeyBanc Capital Markets, where he is recognized for regular industry research and influential recommendations. He is FINRA registered and holds relevant securities licenses, maintaining an active, compliant professional status.

Chris Carril's questions to Sweetgreen (SG) leadership

Question · Q4 2025

Chris Carril asked about recent digital mix growth, whether it's driven by loyalty engagement or reduced frequency from non-digital customers, and how Sweetgreen plans to reengage non-digital guests. He also inquired about sales trend differences across geographic regions, particularly between legacy and newer markets.

Answer

CFO Jamie McConnell observed healthy pickup in native (first-party) digital business due to loyalty promotions, while acknowledging a challenging Marketplace environment but plans to grow third-party channels. CEO Jonathan Neman emphasized the in-store channel's importance for customer acquisition and hospitality, focusing on metrics to drive second-order rates. Jamie McConnell added that the Northeast market is under pressure but showing operational improvements, while California is experiencing positive momentum.

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Question · Q4 2025

Chris Carril asked about recent digital mix growth, both overall and within owned channels, and whether it's driven by increased loyalty engagement, Scan to Pay adoption, or reduced frequency from non-digital customers. He also inquired about sales trends across different geographic regions, specifically comparing legacy markets to newer markets.

Answer

CFO Jamie McConnell noted healthy pickup in the native, first-party digital business, attributing it to loyalty promotions and the stickiness of those transactions. Co-founder and CEO Jonathan Neman emphasized the importance of the in-store channel for customer acquisition and hospitality. Jamie McConnell added that the Northeast market is still under pressure, but California is showing nice momentum, while new markets like Arizona are performing well.

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Question · Q2 2025

Chris Carril from KeyBanc Capital Markets asked about the performance of Infinite Kitchen (IK) stores relative to classic stores, particularly on sales, and inquired about the development strategy for core legacy markets versus new markets.

Answer

Co-Founder, CEO & Director Jonathan Neman stated that Infinite Kitchen stores are outperforming classic locations with higher AUVs, better customer satisfaction, higher accuracy, and lower team turnover. Regarding development, he said opportunities exist in both legacy and new markets, with a strategy of leveraging brand strength in core urban centers to successfully expand into surrounding suburban areas, while being mindful of delivery-related sales dilution.

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