Question · Q4 2025
Chris Pasquale questioned the confidence in achieving a 1:1 handpiece to procedure ratio in 2026, given that handpiece sales historically exceeded procedure volumes by over 10,000 units over the past three years, and asked for details on the gross margin impact of a field action in Q4, including its nature and whether the impact is contained.
Answer
President and CEO Larry Wood explained that historically, handpiece sales were 108%-115% of procedure volume, but they are now modeling 1:1 for 2026, even with new system placements requiring initial inventory. He cited 8-9 weeks of data under the new business practice showing handpiece sales and procedures aligning, giving confidence in the 1:1 ratio. He noted that if the historical 110% ratio were used, it would add $20M-$22M in revenue, largely offset by price increases. Regarding the field action, Mr. Wood clarified it was a one-time, non-recurring event with no patient safety issues, related to handpiece-system compatibility, resolved by a field upgrade. EVP and CFO Kevin Waters quantified the impact as approximately $1.5 million, representing 240 basis points of gross margin pressure, and confirmed it was contained to Q4 and will not impact future periods.
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