Chris Pierce's questions to ACV Auctions Inc (ACVA) leadership • Q2 2025
Question
Chris Pierce from Needham & Company asked for clarification on the 500 basis point unit growth headwind, questioning if it was driven by dealers retaining more vehicles or by lower platform conversion rates, and inquired about the competitive landscape.
Answer
CEO George Chamoun and CFO Bill Zarella clarified that the headwind was primarily due to lower-than-expected conversion rates in the back half of the quarter, a trend they saw across the industry. They noted that dealer inventory retention is a separate, ongoing industry challenge. Chamoun added that conversion rates began improving in July, partly due to ACV's own initiatives like no-reserve sales.