Question · Q4 2025
Christopher Horvers asked how self-help benefits from initiatives like prescriptions, final mile, and direct sales are expected to build, when they will become a more significant portion of comparable store sales (making the business less macro-sensitive), and if there's an inflection point this year or in 2027, with any quantification.
Answer
CEO Hal Lawton stated that these initiatives are expected to provide material benefits to comparable store sales in 2026, building on nominal benefits from 2025. He highlighted that direct sales are targeting significant dollars, potentially impacting comp by around 40 basis points, and pet and Rx are also scaling. Final mile serves to reduce delivery costs, enable direct sales, and fulfill future demand.
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