Question · Q4 2025
Christopher Marinac asked about the persistence of non-recurring expense "noise" into the first half of 2026 and the significance of margin expansion in achieving the 1% ROA target. He also inquired about the drivers of deposit growth, specifically whether it comes from existing accounts funding more or continued new customer acquisition, and the future hiring plans for the mortgage business. Finally, Mr. Marinac sought an update on special mention loans, asking if any were expected to graduate to substandard or return to pass status.
Answer
CFO Matt Switzer indicated that the vast majority of expense noise is behind them, with minimal impact expected in Q1 2026. President and CEO Dennis Zember and Mr. Switzer emphasized margin expansion as a key component for ROA improvement, projecting healthy increases through 2026, alongside disciplined expense management and increased mortgage contributions. Mr. Zember detailed the focus on new customer acquisition, noting that balances from new customers tend to double over three years and that referrals are a significant growth driver. Regarding mortgage hires, Mr. Zember confirmed more hires are planned, but without the large upfront costs of previous teams, aiming to balance mortgage growth with the core bank. On special mention loans, Mr. Zember and Mr. Switzer provided specific details on several loans, including an office CRE, one with a strong guarantor, and an assisted living facility, expressing confidence that none are expected to become substandard or result in significant impairments.
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