Christopher Svensson's questions to Payoneer Global Inc (PAYO) leadership • Q4 2024
Question
Christopher Svensson inquired about the drivers for the expected deceleration in revenue growth (excluding interest income) in 2025 and its quarterly cadence. He also asked about the strategy for Ideal Customer Profile (ICP) acquisition and volume growth.
Answer
CFO Bea Ordonez attributed the deceleration to a normalization of e-commerce marketplace volumes and a more sustainable 25% growth rate for the B2B business after a record 2024. CEO John Caplan added that the company's focus is on profitable growth by increasing ARPU from high-value ICPs, rather than just the total number of ICPs, noting the strongest retention is among the largest customers.