Chun-Wai Yong's questions to eHealth Inc (EHTH) leadership • Q1 2025
Question
Chun-Wai Yong asked about the Department of Justice litigation's impact on carrier marketing discussions and whether eHealth is developing other ancillary services to drive retention and diversify revenue streams.
Answer
CEO Fran Soistman stated it was too soon to see an impact from the DOJ complaint on carrier discussions, noting that the issue of sponsorship programs is limited to a handful of carriers. He characterized eHealth's current ancillary services as being in their 'infancy' and not yet a meaningful revenue contributor, though they are theoretically believed to aid retention over the long term.