Question · Q4 2025
Conor Cunningham asked about the larger load factor decline in Q4 compared to Q3, seeking clarification on the drivers and whether there's a specific load factor target for the 2026 bag fee target. He also inquired about the decline in Air Traffic Liability (ATL), its drivers, the impact of the revised Chase agreement, and the expected 2026 revenue uplift.
Answer
COO Andrew Watterson explained that the Q4 load factor decline was due to delaying 737-700 retrofits (removing seats) until January for an EBIT positive outcome, emphasizing management for RASM or RASM-CASM spread rather than sub-metrics. CFO Tom Doxey clarified that the ATL decline reflects product differentiation allowing loyalty revenue to be recognized sooner, not future revenue weakness.
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