CFA and Senior Equity Research Analyst at William Blair Investment Management, LLC
Cris Kennedy is a CFA and Senior Equity Research Analyst at William Blair, specializing in financial services and technology sector coverage. Since joining William Blair in 2011, Kennedy has covered companies such as Western Union, Remitly Global, Euronet Worldwide, Jack Henry & Associates, and Mastercard. With 31 stock ratings issued, Kennedy's performance on platforms like TipRanks reflects a 29% success rate with an average return per rating of -5.1%, and a top recommendation generated a 55.4% return for Compass Diversified. Kennedy holds a B.S. in finance from Indiana University, an MBA from Northwestern’s Kellogg School, and maintains the Chartered Financial Analyst (CFA) credential.
Cris Kennedy asked about the 500,000 digital wallet users, inquiring about engagement and retention trends.
Devin McGranahan (CEO) explained the digital wallet journey since Q3 2022, noting that current customer acquisition focuses on receive markets like Argentina, Brazil, Romania, and the U.S. He highlighted that the most engaged customers are those in receive markets who use the product as an alternative to receiving cash.
Cris Kennedy asked for more details on the 500,000 digital wallet users, specifically inquiring about engagement and retention trends.
CEO Devin McGranahan explained that the company is on a journey with its digital wallet, having launched the first in Q3 2022 and iterating since. He noted that the most engaged customers are in receive markets (e.g., Argentina, Brazil, Romania, U.S.) who use the wallet for inbound remittances and everyday expenses, serving as an alternative to cash receipt.
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