Dairo Murata's questions to SATLF leadership • Q3 2025
Question
Asked for clarification on the trend of average retail prices (ARP), the impact of product mix (fewer heavy items) on average order value (AOV), and the strategy and ROI of free shipping and other promotional campaigns.
Answer
The company believes the overall trend of price rises has stabilized. The earlier drop in AOV was confirmed to be due to a lighter product mix from brands. The frequency of free shipping campaigns remains consistent with Q2, and personalized campaigns are also seen as highly efficient and will be used actively.