Question · Q3 2025
Damon Del Monte from KBW asked about the significant increase in the UPV (Unpaid Principal Balance) on loans serviced for others, seeking clarification on the drivers. He also questioned whether future custodial deposit relationships would be as large as the recent $300 million increase and requested a re-explanation of the expense guidance for Q4 2025 and full-year 2026.
Answer
President and Secretary Kevin Comps attributed the UPV increase to ramping up sub-servicing of AIO-like products for new end investors and retaining MSRs from own production. EVP and CFO Brad Howes stated that the recent custodial deposit relationship was likely an outsized one, but the company continues to seek additional non-brokered funding sources. Brad Howes then reiterated the expense guidance: Q4 2025 similar to Q3, and $140 million-$144 million for full-year 2026, driven by higher mortgage volume, variable compensation, business activity, cost of living adjustments, and team strengthening.