Question · Q4 2025
Dan Moore questioned the inherent flexibility of the company's model to capitalize on a potentially improving market in 2026, asking about the go-to-market strategy if demand recovers in Q2 or Q3. He also inquired about the percentage of the total enterprise book that renews in Q1, Q2, and Q3, and whether the company would pursue additional rate increases in an improving market.
Answer
EVP Joey Hogan stated that the initial focus when the market turns will be on reclaiming lost profits rather than aggressively adding capacity. He emphasized getting Expedited's operating ratio into the 80s and Dedicated into the high 80s/90s, with Managed Freight handling overflow. Joey Hogan noted that Q2 is a heavy renewal quarter, particularly for poultry and expedited segments. He estimated that 40% of customers are stable, while 60% would be targeted for multiple rate increases, especially those who previously took advantage of market conditions.
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