Question · Q4 2025
Daniel Hubschman inquired about the adoption scale and stage of Rimini Agentic UX solutions (pilots vs. full production, number of adopters), and sources of Q4 financial strength, specifically the $2.1 million one-time revenue recognition, and its flow-through to EBITDA.
Answer
Seth Ravin, CEO and President, described customer adoption as a 'walk before you jog' process, noting that customers are overwhelmed by the pace of AI change. He emphasized Rimini Street's focus on solving business problems with AI for the real world, allowing customers to choose their platform, with ServiceNow being preferred. Ravin expects projects to build a referenceable customer base, leading to a 'hockey stick' mode towards the back half of the year as customers digest the new architecture. Michael Perica, EVP & CFO, confirmed no other significant one-time items in Q4 and noted that the $2.1 million revenue recognition, being from longer-term commitments, had a significant positive contribution to the bottom line.
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