Question · Q3 2026
Dan Ives asked how the increasing deployment of AI is changing customer conversations over the past three to nine months and how CrowdStrike's position in the market is evolving in response.
Answer
CEO George Kurtz highlighted that CrowdStrike has moved beyond chatbots with Charlotte AI and AgentWorks, which are deeply embedded into the platform to perform actual work and orchestration. He noted that this differentiates CrowdStrike from competitors still focused on chatbots, with Charlotte AI becoming a key component of SOC success and positioning CrowdStrike as the operating system for the SOC.
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CRWD's earnings beat/miss a week before the call