Question · Q3 2025
Daniel Kurnos from The Benchmark Company inquired about Gloo's M&A doctrine and guidelines, including pricing, synergy opportunities, and willingness to be opportunistic for specific product sets. He also asked about the expected balance of growth from upsell/cross-sell versus new customers in 2026 and whether the 2026 guidance includes any major one-time campaign wins like 'He Gets Us.'
Answer
CEO Scott Beck and Head of Technology Pat Gelsinger explained that M&A targets are typically existing platform connections, prioritized for capabilities (donor, marketing, content), financial accretion (revenue, EBITDA), and platform synergies. Pat emphasized strengthening existing offers and maintaining discipline on multiples for rapid financial accretion. Scott clarified that the 2026 guidance of over $180 million does not include any major one-time campaigns, but rather assumes solid organic growth from core offerings (Gloo 360, Masterworks, Midwestern, media network) and $40 million from M&A (with $20 million from Westfall already secured). Growth will be a balance of new customers (e.g., Gloo 360) and upsell/cross-sell (e.g., Westfall Gold to Masterworks customers), with efficient sales coming from horizontal expansion within categories.
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