David Grossman's questions to DarioHealth (DRIO) leadership • Q2 2025
Question
The analyst, represented by Aiden, asked for clarification on why the lost health plan contract is not indicative of a broader trend, inquired about the restructuring of the partnership program, and sought details on how AI will drive OpEx reductions to meet the revised cash flow timeline.
Answer
The company explained the lost contract was an anomaly from the acquired Twill business for a non-core service and that current trends are positive with larger, national-scale client wins. The partnership program is being strategically expanded to add capabilities like virtual care (RULA) and sleep apnea services without internal development. AI is expected to reduce OpEx by 15% over 12-15 months by implementing AI agents in member management, G&A, and sales, targeting a quarterly OpEx of around $8 million.