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    David Hynes Jr.

    Managing Director and Senior Equity Analyst at Canaccord Genuity

    David Hynes Jr. is a Managing Director and Senior Equity Analyst at Canaccord Genuity, specializing in technology and healthcare sectors with a focus on high-growth enterprise software and cloud companies. He covers major firms such as Veeva Systems and Atlassian, and has established a robust track record with a success rate of nearly 50% and an average return of about 6% across more than 270 stock ratings, placing him in the top 800 out of nearly 5,000 analysts tracked. Hynes began his career as a Research Associate at Needham & Co. before joining Canaccord Genuity in 2010, where he steadily advanced to his current leadership role. He is professionally registered with FINRA and holds relevant securities industry licenses, underscoring his credentials and regulatory compliance.

    David Hynes Jr.'s questions to Freshworks (FRSH) leadership

    David Hynes Jr.'s questions to Freshworks (FRSH) leadership • Q2 2025

    Question

    David Hynes Jr. inquired about the consumption pace of AI Agent session packs relative to forecasts and questioned the implied Q3 growth rate for the Employee Experience (EX) business, which seemed conservative.

    Answer

    CEO Dennis Woodside explained that while it's early for the new agentic AI platform launched in June, overall AI adoption is at or ahead of expectations, with CoPilot showing strong traction. COO & CFO Tyler Sloat clarified that while not confirming specific calculations, the EX growth outlook reflects the anniversary of the Device 42 acquisition and continued strength in the underlying business.

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    David Hynes Jr.'s questions to ServiceTitan (TTAN) leadership

    David Hynes Jr.'s questions to ServiceTitan (TTAN) leadership • Q1 2026

    Question

    David Hynes Jr. from Canaccord Genuity requested an update on the commercial business, focusing on bookings, pipeline, and product maturity for construction-related use cases.

    Answer

    CEO Ara Mahdessian confirmed that commercial bookings and go-lives are performing well, highlighting four major go-lives in April. President Vahe Kuzoyan added that the product roadmap is focused on key construction capabilities like crew management, RFIs, and project financials, with significant advancements expected later in the year.

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    David Hynes Jr.'s questions to ServiceTitan (TTAN) leadership • Q1 2026

    Question

    David Hynes Jr. from Canaccord Genuity requested an update on the commercial segment, focusing on bookings, pipeline, and product roadmap maturity.

    Answer

    CEO Ara Mahdessian confirmed that commercial bookings and go-lives are performing well, citing four major go-lives as a key milestone. President Vahe Kuzoyan added that product development is focused on construction workflows and that significant advancements are expected later in the year.

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    David Hynes Jr.'s questions to Braze (BRZE) leadership

    David Hynes Jr.'s questions to Braze (BRZE) leadership • Q1 2026

    Question

    David Hynes Jr. inquired about the performance and ROI of Project Catalyst, currently in private beta, compared to existing Canvas flows and how early results are shaping views on future adoption.

    Answer

    CEO Bill Magnuson explained that while it's too early for rigorous Project Catalyst case studies, related reinforcement learning features are showing significant promise. He cited a customer achieving a 5x uplift by using AI to optimize higher-level strategic decisions (rent vs. buy) rather than just message timing. He noted this demonstrates the potential for AI to automate entire customer journeys, a core goal for Project Catalyst, which will be accelerated by the OfferFit integration.

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