David Joseph Storms's questions to OppFi Inc (OPFI) leadership • Q1 2025
Question
David Joseph Storms asked about current customer borrowing patterns and whether there was any pull-forward of activity due to forecasted macro events. He also inquired about the remaining levers for cost discipline and requested examples.
Answer
CEO Todd Schwartz reported that the consumer base has remained stable, with no significant changes in behavior observed, noting that Model 6 was developed specifically to manage through macro volatility. Regarding cost discipline, Schwartz emphasized it is an ingrained part of the culture, highlighting the year-over-year increase in the auto-approval rate as a key efficiency driver. He added that OppFi is exploring AI to further enhance customer experience and operational efficiency, rather than simply for cost-cutting.